Mark@Premiumpastry.com

Tuesday, October 21, 2014


Background

Old Style Desserts', Mail Order Cakes, and Pastries have been enjoyed by discriminating people for close to 50 years. Our products are served with pride by select restaurants, caterers, coffee bars and gourmet food shops across the country.

We ship frozen in insulated containers kept cold by dry ice. Safe arrival is guaranteed.

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Shipping

Standard shipment is via FedEx ground. Next day, Second Day, and Saturday delivery is available in most areas at additional cost.

Orders received by 9:00 am ET are usually shipped the same business day. Orders received after 9:00 am ET are usually shipped the next business day (see the special note regarding West Coast shipments). Business days include Monday through Friday. Depending on the destination, we ship Monday through Thursday, providing that the order will not be in transit over the weekend. If the transit time will span a weekend, we ship the following business day (usually Monday). Scheduled deliveries on Saturdays are restricted to orders with the Saturday additional charge option selected. Deliveries on Mondays are restricted to Next Day optional additional cost upgrades shipped on Friday.

Arrival time for Standard orders is 1-10 days, depending on destination and when the order has been received. We cannot accommodate requests for specific delivery dates unless the Second Day, Next Afternoon or Saturday upgrade option is specified at checkout, and the additional charges accepted.

Our couriers are very reliable; however, our delivery responsibility is limited to consigning the shipment to the courier in accordance with the above stated policies. The carrier may, at their discretion, leave the package at the doorstep unless you request us not to. The carrier's statement that the package has been left at the door constitutes proper delivery. In certain situations where the carrier considers the location to be a security risk, the package may not be left at the door. We disclaim  responsibility for delivery delays caused by weather, or other factors not under our control.

Please check your order carefully. Neither OSC nor our carrier can be held responsible for delivery delays or failures due to address errors.

West Coast Shipments

Orders for delivery in AZ, CA, ID, NV, OR, UT and WA require 4 transit business days. In order to prevent transit over weekends, standard delivery is restricted to Mondays. We recommend Second Day or Next Day additional cost shipment upgrades for those areas. 

Shipments to Alaska & Hawaii 

You must select the additional cost NEXT DAY SHIPPING for orders going to Alaska or Hawaii. Transit time is actually two or three business days when choosing Next Day shipping.

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Product Storage

All our products may be kept frozen for six months at 20F, or up to one year at 0F and may be thawed and re-frozen. Most products may be kept refrigerated for 10 days.

Warranty, Terms and Conditions

Old Style Cakes makes no representation as to merchantability of its products. Our liability is limited to the value of the products. We assume no liability for consequential damages.

Our Desserts & Pastries are hand finished; consequently, delivered product may differ from catalog or Internet illustrations. Also, changes may sometimes be made seasonally, or because of availability of ingredients.

We are not bound by typographical errors.

This policy is effective immediately. Placement of an order constitutes your acceptance of all terms and conditions.

Return Policy

Due to food safety considerations, products are not returnable for any reason. Discrepant or damaged goods will either be replaced or refunded at our sole option.

Order Cancellation

Orders placed for Same Day Delivery are not cancellable.

Orders placed for future delivery may be cancelled at no charge up to 6:00 AM, ET, on the day scheduled for shipment.

Privacy

This privacy notice discloses the privacy practices for www.OldStyleCakes.com.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We take precautions to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon on the checkout page of our web site.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

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       Mini Tarts (shown above)

 

"Your desserts are amazing! 
I'm so glad I found you. The Chocolate Mud Cake is heaven and it was a huge hit at our party. Thanks so much.. 
I'll be ordering again!"

- Mary R., California

"Your deep dish crumb cakes are fabulous. I have been sending them as gifts for special occasions and the "thank you's" pour in. It's a wonderful way to send sweet remembrances. My family loves them too."

Addie A., LI New York

 
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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 email: Mark@Premiumpastry.com